Courses

Transform Your Leadership

with award-winning expertise to boost operational performance!

Implement Proven Strategies

to cultivate an intentional culture of engagement and success!

Culture Masterclass: Exploring the 7 Cs

Welcome to the "Exploring the 7 Cs" Culture Masterclass, a transformative 8-week program designed for leaders and managers across all industries who aim to lift and sustain optimized performance by harnessing the power of people, culture, and alignment.


Learn the proven strategies to elevate employee engagement and retention, particularly in customer service environments such as call centers and retail.

"Bridge the Gap Between Learning and Doing"

Exploring the 7 Cs

8-Week Cohort

Culture Mastermind

What You'll Gain:

Live Interactive Sessions:

Engage in weekly live sessions, offering direct interaction with the creator of the 'Cs of Success' method, Adam Boelke, an award-winning former VP of Operations for Fortune 500 companies and others, who brings invaluable experience in transforming workplace culture.

Comprehensive Curriculum:

Dive deep into the 'Cs of Success' strategies, with each week focusing on crucial elements like Clarity, Connect & Commit, and Calibration, providing actionable steps tailored for immediate implementation.

Collaborative Environment:

Benefit from group discussions, peer feedback, and networking opportunities with fellow leaders facing similar challenges.

Real-World Applications:

Analyze practical case studies and examples to better understand how these principles can solve common problems in both customer service and broader business operations.

Positive Impact on Performance:

Learn how these techniques can significantly boost both individual and company performance, driving higher levels of satisfaction, productivity, and efficiency.

Exploring the 7 Cs

Self-Paced Online

Culture Course

What You'll Gain:

In-Depth Modules:

Each module breaks down each of the '7 Cs of Success' principles, providing actionable insights and practical steps that can be implemented immediately, regardless of industry.

Engaging Video Lessons

Learn at your own pace with high-quality video lessons presented by Adam, an award-winning former VP of Operations for Fortune 500 companies, who has successfully transformed workplace culture in various high-pressure environments.

Real-World Applications

Practical case studies and examples that illustrate how these principles can be applied to tackle common challenges in both customer service and broader business operations.

Interactive Elements:

Quizzes and interactive exercises to reinforce learning and ensure comprehension of key concepts.

Positive Impact on Performance:

Learn how these techniques can significantly boost both individual and company performance, driving higher levels of satisfaction, productivity, and efficiency.

Why the 7 Cs Culture Classes Matter:

In today’s fast-paced environment, the daily grind often overshadows the importance of employee engagement, leading to lower performance, high turnover rates, and low morale.

This masterclass addresses these issues head-on, equipping leaders with the knowledge and tools to foster a more engaged and effective workforce.

Whether you manage a team, department, division, or an entire company, these scalable techniques are applicable to anyone responsible for leading people.

Unlock your team's potential and transform your leadership approach with

"The Cs of Success."

Make a lasting impact on your organization's culture and performance, starting today.

Additional Courses

Culture Creation Workshop

Train the Trainer

Employee Engagement Workshop

Learn how to create your own

fun & interactive Employee Engagement Workshop:

  • Creates connection, commitment & ownership.

  • Connects personal values to the company’s.

  • Creates accountability and Tone from the Top.

  • Fun & Interactive!

Compass Creation Workshop

Create your Vision, Mission & Values Statements

We facilitate so you can actively participate!

  • Our guide Is designed to ensure active collaboration and stakeholder engagement!

  • Identify your team's 'True North!'

  • Uncover your team's Core Principles & build alignment!

  • Create inspiring Vision, Mission & Values for your team's Compass!

Creating Customer Loyalty

Training | Coaching | Consulting

Delivering the Effortless Experience

Studies show Customer Effort Score is the most accurate and reliable indicator of Customer Loyalty, surpassing Net Promoter and Customer Satisfaction scores.

Integrate the Effortless Experience into Your Customer Experience

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