The field tested 'Cs of Success' framework includes easy-to-implement strategies proven to create a 'Culture of Engagement' and lift individual and company performance.
Implementing any one of the ‘C's Pillars' can immediately lift company performance, but when all seven are integrated together, operational success becomes inevitable.
In his last company, Adam's team was able to beat their own record in every major metric that companies use to measure success for 5 years in a row.
The C's of Success core methodolgy has been studied and vetted by Gartner's Corporate Executive Board's Customer Contact Council, a leading best practices organization, who published it as a best practice in their annual white paper, “Managing Highly Effective Employees.”
The C's of Success approach to engagement and performance helps leaders transition from reactive daily firefighting to intentional design and maintenance.
Adam Boelke, former VP of Operations, American Water
The Cs of Success system is a comprehensive, scalable and structured culture framework containing field and time-tested strategies within each of the seven principles of employee engagement:
Clarify: Transform your Mission, Vision, Values Into a guiding Compass.
Connect & Commit: Transition from 'employee 'awareness' Into 'ownership' & pride.
Calibrate: Align Your expectations, activities and goals across your organization.
Care & Camaraderie: Create a 'Culture of Caring' and teamwork.
Continuously Improve: Create a 'Culture of Innovation' and ongoing development.
Communicate: Build trust through effective & consistent communication.
Celebrate: Create meaningful & aligned recognition & rewards.
Cindy Brohammer, Manager Customer Centricity, Anthem
Employee Engagement & Retention
Employee Commitment & Purpose
Employee Accountability & Alignment
Individual & Company Performance
Customer Satisfaction & Customer Loyalty
Profits & Growth
Innovation
Alignment Across Organizational Silos
Leadership Consistency & Development
Trust & Transparency
Real World Experience
Whether you're leading a new team or starting one from scratch, getting it right from the start saves you time and spares you the pain of trial and error, which is more crucial now than ever
"If you want to know the path ahead,
ask those coming back"
Ancient Chinese Proverb
Stephanie Carriker, Business Analyst
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